Troll Reviews on my Server

Server Owners
1

Hi there,

I have multiple ‘troll’ reviews from people who have been banned, for context there was 1 individual who was banned for using a menu, teleporting people pretending to be an admin and racially abusing them, the same person then made a review saying we did that, it was a big joke in the server - this review is still live.

There is also two new reviews from people I had to ban from my discord because they were re-acting to public announcements with homophobic comments, now they have equally left a review each saying we are being homophobic. As a server owner who puts in easily 30 + hours a week trying to build my city, why is someone who is banned allowed to do this?

How can I resolve this? I have reported the reviews but like the original ‘racism’ review, I do not think the automated system will remove these, I can provide proof of all of these things happening.

Would appreciate any support here

Thanks

Jabe

3

There isn’t any ‘automated system’, flagged reviews do get manually looked at. However, if you don’t specify a manual reason it’s difficult to tell if a review is valid or not, and if it doesn’t look made in bad faith that is a little… difficult.

Without knowing the server ID for your server it’s difficult to look into this here though, it seems there isn’t any option to look for posts reported by a specific user at least.

As to your second question:

… discounting the case that server bans might be a reason for a review (e.g. if a server owner is banning people for discriminatory reasons), the more practical answer is ‘because the review system does not have access to your server’s ban list’.