Before you begin, please read the Client FAQ and Common Questions topic.
If you did not find a solution, fill out the following template and remove this top text.
RDR2 version? Latest
Up to date? August 1, 2023,
Legit or Pirate copy? Legit
Steam/Epic Games/Social Club? Steam
Windows version? 11
Did you try to delete caches.xml and try again? Yes
Error screenshot (if any)
System specifications
What did you do to get this issue? The single-player game works well, and it was impossible to launch RedM on my first screen.
On my second screen it works, but if I unplug it the game doesn’t appear on my first screen.
I want to play on my first screen, but I get this error message over and over again.
I’ve tried all the Youtube and Google tutorials, but nothing.
I’m desperate, I never post messages on the forums, but now I’m very sad.
What server did you get this issue on?
Latest CitizenFX_log file
CfxCrashDump_2023_08_23_15_05_46.zip (1.9 MB)
.dmp files/report IDs
[Window Title]
RedM
[Main Instruction]
ntdll.dll!RtlpWaitOnCriticalSection (0xaa)
[Content]
An error at ntdll.dll!RtlpWaitOnCriticalSection (0xaa) caused RedM to stop working. A crash report is being uploaded to the RedM developers.
Stack trace:
ntdll.dll!RtlpWaitOnCriticalSection (0xaa)
ntdll.dll!RtlpEnterCriticalSectionContended (0x203)
ntdll.dll!RtlEnterCriticalSection (0x41)
igvk64.dll+361D20
igvk64.dll+349C7B
igvk64.dll+2BE402
glue.dll!::operator() (0x360) (GtaNui.cpp:712)
[^] Masquer les détails [Save information] [Fermer]
[Expanded Information]
Crash signature: ntdll.dll+33ABA
Report ID: si-0f29336375ca495fb84ea128d8bf2cbc
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If an issue with starting:
RDR2 folder screenshot

RDR2/x64/dlcpacks screenshot
Filepath to RedM folder
RedM client folder screenshot
Did you try to disable/uninstall your Anti-virus? No
Did you start Rockstar Games Launcher not as admin? Yes
Also add what you already tried so far.