Multiple issues with RedM UI

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RDR2 version? Latest
Up to date? Yes
Legit or Pirate copy? Legit
Steam/Epic Games/Social Club? Steam
Windows version? 10
Did you try to delete caches.xml and try again? Yes
Error screenshot (if any) No
System specifications i7 10700, AMD 6700xt, 16GB DDR4 RAM
What did you do to get this issue? Tried to use RedM
What server did you get this issue on? none
Latest CitizenFX_log file N/A
.dmp files/report IDs N/A

Posting on behalf of my friend.
She’s just downloaded RedM. The UI opens up all on one monitor, and about 1/5th of the second. If you Alt and Enter it goes to one monitor. I’ve checked the scaling and both monitors are at 100%.

Then, the mouse lags behind. So if you move all the way to the right, or the bottom - The UI mouse doesn’t go that far. If I press alt and enter, it fixes this.

Then the next problem is - We’re trying to connect to a server manually. So I pressed F8 for her, then connect with the sever IP. The little box comes up mentioning some data needs to be downloaded, and I wait for the timer to go down next to “Yes” and it won’t let me click yes. I can’t do anything with it. Does anyone have any ideas what’s going on? I’ve switched to Canary thinking that might help and it hasn’t and I can’t see anything in the RedM settings that would help with this issue.

Did you make sure to press F8 again to close the console? You won’t be able to click anything else in the UI until the console is closed.

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