(FIXED) Stuck on Sign In/Login Screen

RDR2 version? 1.0.1491.50
Up to date? Yes
Legit or Pirate copy? Legit
Steam/Epic Games/Social Club? Social Club
Windows version? 10
Did you try to delete caches.xml and try again? Yes
Error screenshot (if any)



System specifications Processor: AMD Ryzen 5 2600X Six-Core Processor 3.60 GHz, 16 GB RAM, 64-bit Operating System
What did you do to get this issue? Internet went out (I know due to Discord also going out) and I attempted to reconnect to the server, the game loaded for a brief second and then fully crashed, problem began immediately afterwards
What server did you get this issue on? Dakota River Bend
Latest CitizenFX_log file
[Game]
IVPath=C:\Program Files\Rockstar Games\Red Dead Redemption 2
UpdateChannel=canary
.dmp files/report IDs ?

If an issue with starting:
RDR2 folder screenshot
image
RDR2/x64/dlcpacks screenshot ?
Filepath to RedM folder ?
RedM client folder screenshot ?
Did you try to disable/uninstall your Anti-virus? Yes
Did you start Rockstar Games Launcher not as admin? Yes

So far I have: launched Rockstar and fully loaded into Red Dead twice, run UpdateChannel=canary and UpdateChannel=beta in the CitizenFX file, restarted my computer three times, verified Red Dead game files

Whenever I attempt to launch RedM, the application prompts me to log into Rockstar, and half of the time prompts me to verify my account (see first screenshot). When I return to sign in and enter the verification code, it brings up two loading screens (see second screenshot) and doesn’t do anything else; it’s forever stuck loading.

Sorry that some of the fields are blank, I’m not a very tech-savvy person and couldn’t find much information online. I have only played RedM once and got this problem, and I’m quite frustrated by it. I found this thread from a couple months ago which details the exact same problem, but I can’t find an actual solution in it anywhere.

Edit: I figured out the problem, it had to do with me having both Steam and Rockstar with Red Dead on it, even though it was only installed on Rockstar. I uninstalled it from Rockstar, installed the game on Steam and linked the two together once it prompted me to, and it fixed it.

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

Click Return to Sign In and just login again, it will usually work the second time, unsure of why this happens though.

1 Like

I cant sign in at all, deleted redm, restarted pc, turned of firewall, but cant sign in. Says failed to authenticate

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.