Exception processing message 0xc0000005 - unexpected parameters

FiveM Client Support
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1

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Environment questions

**GTA V version:**Not sure how to check
Up to date: My GTA is yes
Legit or Pirate copy: legit
Purchased where - Steam/Rockstar Launcher/Epic: steam
Windows version: Not sure
Did you try to delete content_index.xml and try again? No
System specifications: rtx 3070 i7-7700 16gb ram
CitizenFX crash zip file (‘Save information’ on a crash): n/a
logs/CitizenFX_log files: n/a
.dmp files/report IDs: n/a

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus? if this section is needed please let me know I cant be bothered to get the screenshots at the moment

Important parts

What is the issue you’re having? Fivem crashing before it even opens

What are you trying to do? play fivem

What have you tried already to fix the issue? yes

Error screenshot (if any): Screenshot - effc9bc5cabdf85b64bab8e38ea68b45 - Gyazo

What did you do to get this issue? nothing fivem was working the other day

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! its a client issue not server

Additional comments

2

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3

Are you using any third-party antivirus/“endpoint security” software? They’re the most common cause for this kind of error in my experience

4

I use Microsoft AntiVirus along with MalwareBytes but this has never happened before, I was playing FiveM just a day before this happened and it was working perfectly not an issue.

5

I suggest (temporarily) whitelisting FiveM and all of its folders and processes in Malwarebytes, it’s not impossible that a new update or something has caused it to start having an issue

6

how do I whitelist fivem cant find any vids on it

7

Open up Malwarebytes, it’s there somewhere - I presume whitelisting the FiveM install folder (wherever you have it) should be enough

8

Unfortunately I’m still getting the same crash message

9

Alright, delete your FiveM install entirely and re-download it from scratch over a PC restart, let’s see if that helps

10

Do you mean completely wiping my PC and redownloading everything or just deleting all FiveM files and reinstalling FIvem?

11

Just FiveM, nuking the entire PC is a very radical measure lol

12

same thing, it doesn’t even give it enough time to download the files

13

That’s wild
What Windows are you on? 10 or 11?

14

Windows 10, Im honestly so confused how this happened like it was normal just a day ago

15

Yeah, strange indeed. Make sure to manually check for any new updates and do a full malware scan via Malwarebytes, just in case

16

I’ve already check all my drivers through device manager, along with nivida and windows updates, I’ve ran 2 quick scan, 1 from windows defender and the other malwarebytes, I can try running a full scan but I thought their the same thing as quick scans honestly lol

17

They’re very much not, quick scan only scans where malware is most likely to be, a full scan does everything. Do a full scan anyway lol

18

alright, I just started the scan I’ll let you know how it goes once it’s done, might be a couple of hours

19

malwarebyte scan go so slow should I use windows defender instead or is it not as good? its been 1 hour and only scanned 300k things

20

If it’s already going then just leave it be, it’s more of a precautionary measure anyway in your case