Before you begin, please read the Client FAQ and Common Questions topic.
If you did not find a solution, fill out the following template and remove this top text.
**RDR2 version?Last
**Up to date?*Yes
**Legit or Pirate copy?Legit
**Steam/Epic Games/Social Club?Steam
**Windows version?10
**Did you try to delete caches.xml and try again?Yes
Error screenshot (if any)
System specifications
**What did you do to get this issue? error contacting rockstar online services: rec failure connection was reset
**What server did you get this issue on?Van Horn
Latest CitizenFX_log file
.dmp files/report IDs
If an issue with starting:
RDR2 folder screenshot
RDR2/x64/dlcpacks screenshot
Filepath to RedM folder
RedM client folder screenshot
**Did you try to disable/uninstall your Anti-virus?No
Did you start Rockstar Games Launcher not as admin?
Also add what you already tried so far.