Error 0x500 RedM

Before you begin, please read the Client FAQ and Common Questions topic.

If you did not find a solution, fill out the following template and remove this top text.

**RDR2 version?**LATEST
**Up to date?**YES
**Legit or Pirate copy?**LEGIT
Steam/Epic Games/Social Club? steam/social club ig?
Windows version? 10
Did you try to delete caches.xml and try again? yes
Error screenshot (if any)
image

System specifications Ryzen 5 5600g gtx 1660
What did you do to get this issue? everytime i launch redm it gets to the starting to load the launcher for the servers then closes and gives the error

What server did you get this issue on? on loading up the game no server issue
Latest CitizenFX_log file CitizenFX_log_2023-11-06T022847.log (53.8 KB)

.dmp files/report IDs si-25d293d6b25c412fbf07eebf41bb8944

If an issue with starting:
RDR2 folder screenshot

RDR2/x64/dlcpacks screenshot

Filepath to RedM folder
RedM client folder screenshot
Did you try to disable/uninstall your Anti-virus?
Did you start Rockstar Games Launcher not as admin?

Also add what you already tried so far.

I tried deleting cache data and gpu cache, also deleting citizenfx folder, I have pretty much tried every single thing you can find online about this, and there isnt alot of information on google for this error changed discrete gpu and also changed vulkan i have looked through the discord server and did every fix aswell i did not find a cache.xml folder but i did delete every cache named folder multiple times in attempts to fix it i have redownload and reinstalled i have done everything and i cant find a solution

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.