Can't link FiveM account

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GTA V version? Latest
Up to date? Yes
Legit or Pirate copy? Legit
Steam/CD/Social Club? Steam
Windows version? Win10 latest version pro
Did you try to delete caches.xml and try again? I don’t have that file
Error screenshot (if any) 1: https://i.imgur.com/7wKBGdH.png 2: https://i.imgur.com/HIPToe8.png 3: https://i.imgur.com/8TqVjcQ.png
System specifications https://i.imgur.com/ahmWsU4.png
What did you do to get this issue? Tried to link my FiveM account to the client
What server did you get this issue on? N/A
CitizenFX.log file https://pastebin.com/ADXvajdw
.dmp files/report IDs https://drive.google.com/open?id=1JYe-CaWaeTz7xhJYRAsE3U0meoHHV1gN

If an issue with starting: N/a
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus?

Also add what you already tried so far.
I tried updating social club, tried reinstalling fiveM

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I also have a problem trying to link my fivem account to the client as well. When I click authorize on the link that is brought up in my browser it never launches the client to link it.

I’ve tried IE, Firefox, and Chrome, to no availability.

I brought this up on discord a few times but never got a response about it.

Same exact issue. IE, Firefox and Chrome, none of them work for me. Theres so many threads on this issue spanning months but never any support provided so guess we just boned. Wasted my nitro boost on the FiveM Discord too so that I could boost my server.

There should be a manual way to link your account. Maybe like an activation code or something that could be put into the client to link them.

no, there shouldn’t be, you people should however provide some sort of repro so your issue can be resolved

potential fixes:

  1. try a different browser (Edge Insider works fine, for example)
  2. run your game in windowed/borderless mode
  3. antivirus/firewall issues?
  4. does fivem://connect/[server IP] work for you, when the game is not launched? also, when the game is launched?
  1. I already mentioned I used 3 browsers.
  2. I run in Windowed Borderless Mode.
  3. Dont use AV. And what ports would need to be open for this to work?
  4. No, that’s what I said before.

Also, reinstalling FiveM doesn’t make a difference either as it never associates the fivem protocol to fivem executable.

So for you people, I have put in way more detail on discord to no availability. So, I figured I’d just give the short and sweet version on here.

Just some more information, I use windows 7.

And I do think there should be a manual way to link it other than just saying “No” with no explaination as to why. Obviously this is an issue for many people. And I cannot even set the protocol for fivem:// to even load in fivem because it doesn’t exist in the Associate a file type or protocol with a specific program anywhere in it. So please, tell me why it would be a BAD thing to have a manual authorization when clearly the installer for FiveM doesn’t do what it’s intended to do in the sense that I never received any errors whatsoever that anything failed.

Im having the same issue here and can verify the same errors. Ive done everything I can to find a solution this is the first support page Ive seen so far for it.

ive had that very same issue tried everything above and on windows 10

Because this’d be a complete mess to handle and implement cleanly, as opposed to figuring out what the hell is wrong on your system (and that of some others).

Discord is not meant for official support as it’s ephemeral. You can provide all the info you want, if nobody is around to read it it’s going to be lost to time as nobody is going to read up on 1000 messages of support chat backlog when some kids have had a busy night.

It’s not ‘the installer’ that’s meant to set the protocol handler. The game is meant to do so, every single launch, to repair it. Evidently, something on your PC is blocking it from doing so.

Can you check if, say, HKCU\SOFTWARE\Classes\fivem, HKCU\SOFTWARE\Classes\FiveM.ProtocolHandler, HKCU\SOFTWARE\FiveM exist, and there’s an entry in HKCU\SOFTWARE\RegisteredApplications for FiveM?

Can you check if, say, HKCU\SOFTWARE\Classes\fivem , HKCU\SOFTWARE\Classes\FiveM.ProtocolHandler , HKCU\SOFTWARE\FiveM exist, and there’s an entry in HKCU\SOFTWARE\RegisteredApplications for FiveM?

All of these keys are present with data inside of each them.

The only one that looks like it might be missind data is HKCU\SOFTWARE\Classes\fivem which just has a string URL Protocol however that data is blank. All the other keys appear to have valid data in them.

Yes, that’s correct.

That does imply all of these are present correctly. :confused: It might be the case Windows 7 doesn’t read these from HKCU yet, or that there’s a different way to register a protocol in HKCU on Win7?

Does FiveM have an entry in the ‘Set your default programs’ menu at all for you?

Just a guess but maybe an entry located at

HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\Associations\URLAssociations\ might fix it?

Since I do not see any FiveM related data located there.

No, I mentioned that in my previous post. It is not available.

OK, I guess Windows 7 only takes HKLM registrations for this key, which would require granting administrative access, which we can not do.

However, I think Windows 7 still allows the ‘legacy’ style shell\open\command registration - what if you take the same shell\open\command registration from Classes\FiveM.ProtocolHandler and put it in Classes\fivem? We would test, but it’s kind of hard to get a Windows 7 system with a GPU working these days, especially in virtualization…

1 Like

I will test this now.

This resolved the issue. Thank you!

'kay, we’ll add this automatically for Windows 7 users in the next client update then. Thanks for testing!

Thanks for the assistance. For anyone that wants to fix it, your registry should look something like this: