Your account is already being used to play on fivem or redm

FiveM Client Support
1

What is the issue you’re having?

My FiveM account (old account, Steam linked) is permanently stuck as
“already being used to play on FiveM/RedM”.

It happens on all servers.
No VPN, no custom DNS.
No crashes.
Cache cleared.
Logged out of CFX on all devices.
Passwords changed and 2FA enabled.

Please manually reset / release my active session on the backend.

Error ID:
au_edsfqw736qw51_kjyj7_ytmkqw736qw51_cj6i7

What have you tried already to fix the issue?

i delete cache, reinstall the app, reset de pc, put A2F on all my accounts, change passwords and still have the problem

What server did you get this issue on?

all servers

Error screenshot(s)

Screenshot_214.png
Screenshot_214.png820×350 24.7 KB

Windows version

Win 10

System specifications

Intel i5 10400f
RX580
16 GB DDR4
2TB

Antivirus software

Windows defende

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

Can anyone pls help me with this?

4

A friend of mine had this and had to open a support ticket. Something something he said about server migrations and his account got stuck migrating

5

i dont want to do anything like that for this reasson, but, i tryed everything i read on forums and all that pages fanmade, but still nothing work.

its frustraring see how the people who suposed be here to help do nothing about that problem, y see other ticket in January and the man still got the problem and nothing from fivem or rockstar reply his ticket.

6

I’m having the same error, and even though support said they’d made changes, nothing’s working so far :frowning: What a terrible bug, they should have fixed it by now…

7

The truth is they don’t fix anything. I’ve been dealing with the error for almost 3 months, only the bot responds to everyone, someone named Sheldon with the same message, but they don’t solve it. It’s frustrating.

8

If you got only steam linked, you should either get yourself a new steam account, or just buy a new gta license somewhere. One of these should make you able to play again, or is there a reason you cant do this?

9

i accord with u, its like they dont want doing anything or There are no employees dedicated to customer service, and everyone focuses on selling things and filter things from GTA 6

10

Screenshot_219
Screenshot_2191312×383 26 KB

11

OK, For all the people who need solve this problem y tried something what actually works:

Win + R
write “appdata” whitout the %
click “Local”
Delete the FiveM folder (Yes, all the folder)
delete DigitalEntitlements
go back to appdata but now click “Roaming”
delete CitizenFX
restart the PC
reinstall five M

do not open steam or epic, just open FiveM client and try to play in your sv

this works for me and i hope also works for u

12

it still do it i got gta 5 on rockstar launcher, brand new account i bought the game for another 30$ and it still does ive opne 2 ticket and still no answer from them

13

it still do it i got gta 5 on rockstar launcher, brand new account i bought the game for another 30$ and it still does ive open 2 ticket and still no answer from them

14

If a new gta license didnt help you, you can try removing all linked accounts in fivem settings (not gta settings) and try again. As far as I know, this error basically means someone else is playing fivem using ANY of your identifiers so steam, xbox, rockstar license, ip etc.