To receive support, please fill out the following template, and remove this top text.
**GTA V version?**new
**Up to date?**yes
**Legit or Pirate copy?**legit
**Steam/CD/Social Club?**social club
**Windows version?**10
**Did you try to delete caches.xml and try again?**i delete all fivem files together
**Error screenshot (if any)**my pc freeze and i cant take a screnshot System specificationsamd fx 6350 gtx 1060 3gb 12 gb ram
**What did you do to get this issue?**the first time i try to play
**What server did you get this issue on?**all CitizenFX.log filei cant post now .dmp files/report IDsi cant post now
If an issue with starting: GTA V folder screenshot GTA V/update/x64/dlcpacks screenshot Filepath to FiveM folder FiveM client folder screenshot
**Did you try to disable/uninstall your Anti-virus?**no
Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.
Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.
To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.