Unable to launch RedM, Black screen, no error message

RedM Client Support
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1

Hello,
I have a big problem for 2 days, I can no longer open RedM…
I have tried everything. The loading application opens, it loads the updates, everything is done correctly and then, when opening RedM a full black screen is displayed, then closes and nothing.
I want to say that I have tested everything there is on the net.

  • delete the caches in the folder:
    C:\Users****\AppData\Local\RedM\RedM.app\data\cache

  • Delete the file “System.xml” in the folder:
    C:\Users****\Documents\Rockstar Games\Red Dead Redemption 2\Settings

  • Delete the Launcher, RDR2 and RedM using RevoUnistaller (I also deleted all the folders and subfolders for a clean reinstallation) and then reinstall everything in a single folder on my external hard drive. But, nothing works.

I want to say that at one point when I was playing, my memory was almost saturated, so I optimized my graphics settings in game and it is true that at one point I selected GPU or CPU I don’t really remember what I did but I know that from that moment on, the game crashed and since then it has not been possible to turn it back on.

You are my last chance.
Thank you very much for reading me and for your future proposals to solve this problem.

PS: I am French and my English is not great, I hope I have been understood overall

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