Unable to install FiveM. error message: https://runtime.fivem.net/client/prod/bootstrap/CitizenFX.exe.xz failed

GTA V version? latest
**Up to date?**yes
**Legit or Pirate copy?**legit
**Steam/CD/Social Club?**steam
**Windows version?**10
**Did you try to delete caches.xml and try again?**unable to do this
Error screenshot (if any)image
What did you do to get this issue? tried to install FiveM
**What server did you get this issue on?**unable to access servers
**Did you try to disable/uninstall your Anti-virus?**yes

so far i have tried to install FiveM from the official website. my computer’s antivirus tries to move it to quarantine but i make it an exception. then when the installation begins the error message above is displayed. i have also tried searching for FiveM in “this pc” in file eplorer. i then deleted all of these files and the same thing occurs

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Probably because your antivirus is still active. Completely disable or uninstall it. Some antivirus software is more aggressive than others when it comes to disabling them. Some even stay active in the background despite you disabling it.

You would need to create an exception for FiveM.exe AND all files and folders where FiveM is installed in (usually %localappdata%\FiveM

Ok thanks. I will try that.

@d0p3t it still comes up with this Capture

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