Unable to Authenticate/Join Any Sever

FiveM Client Support
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1

I have tried what other related forums have said. I cant seem to get the authentication error to stop. Id appreciate any assistance I get

GTA V version? Latest, Just launched 15 minutes ago
Up to date? Yes? I think. if refering to FiveM
Legit or Pirate copy? Legal
Steam/CD/Social Club? Multiple. Trying to run off Social Club however
Windows version? 10
Did you try to delete caches.xml and try again? Yes
Error screenshot (if any) https://gyazo.com/2452b961e87858dfb64e9a8ac0ff4929 / https://gyazo.com/8b3b79c0caa3d804759a7aa1ca4370f1
System specifications i7-6700k GTX 1080Ti 32gb DDR4 ram
What did you do to get this issue? Attempting to join ANY server
What server did you get this issue on? All Of Them
CitizenFX.log file
CitizenFX.log.1 (44.5 KB)
CitizenFX.log.2 (51.0 KB)

.dmp files/report IDs

If an issue with starting:

GTA V folder screenshot
https://gyazo.com/47b146378d1da781a38c89bfa24c75cd

GTA V/update/x64/dlcpacks screenshot
https://gyazo.com/9d1effedafb6d0a496eaff3c04b5e879

Filepath to FiveM folder
C:\Users[REDACTED]\AppData\Local\FiveM\FiveM.app

FiveM client folder screenshot
https://gyazo.com/097af96d4b28881f1405b6d59bc463d4

Did you try to disable/uninstall your Anti-virus? No

Also add what you already tried so far.
Deleting Cache XML. Launching GTA, Getting online and then closing it to then open FiveM. Being Logged into social club on browser. Updating FiveM via redownloading installer. Restarting PC

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

try clearing your cache folders of FiveM and retry.

4

what cache folders

5

Theres a reason this question is in the template.

Namely for you to do it. Antivirus software is notorious for protecting users a bit too much. I recommend to uninstall it. There’s no need for it

6

or add fivem folder to exception list like this:

7

I did Delete the cache folder. That made FiveM completley not launch. I then tried turning off my antivirus and that did not work. I then compltley uninstalled FiveM and tried reinstalling it. It took about 32 attempts of relaunching the application (giving me the 503 error I have previously posted screenshots of) to get it to fully install, but once it was fully installed it now works.

1 Like
8

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