Tebex and CFX big problem

Good afternoon,

When purchasing a resource, I encountered two errors in the implementation of Tebex and CFX.

First error: When buying a resource, if you log out of your current FiveM forum account and link a different account to purchase a script, the script gets linked to the previous account instead when making the purchase.

Second error: If you buy a script that you already had in the keymaster, in this case due to the previous error, it gets duplicated, causing two products to effectively become one. What’s worse is that if you had the resource because someone had transferred it to you, when you buy the new one in the account, you can’t transfer it because you already had it transferred.

As a result, I bought 3 scripts for around €250, and I’ve completely lost one of them with no option to transfer it since I already had it from a previous transfer.

I need help with these purchases, as the store owners are not taking responsibility for these errors

1 Like

You need to contact Tebex support, they handle all payment processing.