Environment questions
**GTA V version:**10568451
Up to date: Yes
**Legit or Pirate copy:**Legit
**Purchased where - Steam/Rockstar Launcher/Epic:**Steam
**Windows version:**11
**Did you try to delete content_index.xml and try again?**I deleted all cache
**System specifications:**11th Gen Core i9 11900KF, 32 G RAM, GeForce 3080Ti
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2023_03_17_00_40_24.zip (1.1 MB)
logs/CitizenFX_log files:
CitizenFX_log_2023-03-16T223058.log (15.9 KB)
.dmp files/report IDs:
8e2276a9-644f-4795-a2f6-4c355d3e0400.dmp (5.3 MB)
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?
Important parts
What is the issue you’re having?
When I try to enter a server, it crashes with the above dialog. This worked BEFORE the PRODUCT_NAME issue was fixed.
What are you trying to do?
Enter a server
What have you tried already to fix the issue?
Cleared all cache. Reinstalled FiveM.
Error screenshot (if any):
What did you do to get this issue?
Just started five, went to a server.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Kudos.
Additional comments
My setup was working fine before the PRODUCT_NAME bug was introduced. After the fix came out, I tried to go back in, and get this every time no matter what I try.