Stuck in the sky but character selection doesn't show up!

[Kleon34]

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GTA V version?

V1.5

Up to date?

Yes

Legit or Pirate copy?

Legit

Steam/CD/Social Club?

Steam

Windows version?

Windows 10

Did you try to delete caches.xml and try again?

Yes

Error screenshot (if any)

System specifications

OS Name	Microsoft Windows 10 Home
Version	10.0.18362 Build 18362
Other OS Description	Not Available
OS Manufacturer	Microsoft Corporation
System Name	DESKTOP-3PA8QIV
System Manufacturer	Alienware
System Model	Alienware 17 R4
System Type	x64-based PC
System SKU	0778
Processor	Intel(R) Core™ i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date	Alienware 1.2.4, 25/01/2018
SMBIOS Version	3.0
Embedded Controller Version	255.255
BIOS Mode	UEFI
BaseBoard Manufacturer	Alienware
BaseBoard Product	Alienware 17 R4
BaseBoard Version	A00
Platform Role	Mobile
Secure Boot State	On
PCR7 Configuration	Elevation Required to View
Windows Directory	C:\WINDOWS
System Directory	C:\WINDOWS\system32
Boot Device	\Device\HarddiskVolume3
Locale	United States
Hardware Abstraction Layer	Version = “10.0.18362.387”
User Name	DESKTOP-3PA8QIV\Kanel
Time Zone	E. Australia Standard Time
Installed Physical Memory (RAM)	16.0 GB
Total Physical Memory	15.9 GB
Available Physical Memory	10.2 GB
Total Virtual Memory	20.1 GB
Available Virtual Memory	11.5 GB
Page File Space	4.25 GB
Page File	C:\pagefile.sys
Kernel DMA Protection	Off
Virtualization-based security	Not enabled
Device Encryption Support	Elevation Required to View
Hyper-V - VM Monitor Mode Extensions	Yes
Hyper-V - Second Level Address Translation Extensions	Yes
Hyper-V - Virtualization Enabled in Firmware	Yes
Hyper-V - Data Execution Protection	Yes

What did you do to get this issue?

Not sure

What server did you get this issue on?

Level up RP

CitizenFX.log file

.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Did you try to disable/uninstall your Anti-virus?

Also add what you already tried so far.

Uninstalled Fivem and installed again 2 times.

[system]

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[Painwithin]

If this does not happen on all servers then you will need to contact the server owner.

[Forcegamingau]

Hi Painwithin, I am the server owner, we have tried for 2 days to fix this, if you have any suggestions on how we can fix this it would be appreciated.