Start FiveM crash

Environment questions

GTA V version: 1.29
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Epic
Windows version: 10 Pro
Did you try to delete caches.xml (not cache/!) and try again? Yes
System specifications:
Ryzen 5 2600X 4,2 Ghz
16GB Ram 3000Mhz
Shappire Nitro R9 fury
CitizenFX crash zip file (‘Save information’ on a crash):[Window Title]
FiveM Error

[Main Instruction]
FiveM has stopped working

[Content]
An error caused FiveM to stop working. A crash report is being uploaded to the FiveM developers.
Stack trace:
0x28de1bd0
0x1
GTA5.exe!sub_141DEC9B3 (0xfdd29c)
GTA5.exe!rage::fwMapTypesStore::_maintainRefCounts (0x16e)
0x31da76ee0e0d
0x1
0x7cd253acff41

[^] Ocultar detalles [Save information] [Cerrar]

[Expanded Information]
Crash signature:
Report ID: si-76d69745ac7f4dfca388050bb5ce787a
You can press Ctrl-C to copy this message and paste it elsewhere.
logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

**GTA V folder screenshot:**Sin-2png — ImgBB
**GTA V/update/x64/dlcpacks screenshot:**23 — ImgBB
Filepath to FiveM folder: E:\GTAV\GTAV
**FiveM client folder screenshot:**2323 — ImgBB
Which antivirus/firewall software are you using? Norton
**Did you try to disable/uninstall your Anti-virus?**Yes

Important parts

What is the issue you’re having?
I can’t run FiveM i just start it and it crashes
What are you trying to do?
Start FiveM
What have you tried already to fix the issue?
Errase cache
Error screenshot (if any):

What did you do to get this issue?
I dont know I just start the game one day and these happend
What server did you get this issue on?
FiveM


Additional comments

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:mascot:

Hey, first of all welcome to the forum! Is it possible that you have recently changed your FiveM to the “Canary” version? If this is the case, navigate to your FiveM folder and open the “CitizenFX.ini” file. There you have to delete the line “UpdateChannel=canary”! Then your FiveM should start again! If this is not the case try to delete your cache! You can do this by navigating to the “cache” folder in the FiveM directory and deleting all files and folders that are contained there.

I have look in “CitizenFX.ini” but nop its not in Canary version, and deleting cache dosnt work eider.

Try to delete the caches.xml, does it work then? (The file is in the normal FiveM folder)

1 Like

No it dosnt

Do you keep getting the same error? It seems to be a GTA V problem. Next time please fill out the whole template. You completely missed the “If you can’t start the game at all” section.

uploaded now

1 Like

:mascot:

yeep.

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