Hello, I am part of a large server and network and we have recently stumbled into some severe issues.
Our server is running on a self hosted super fast machine, and reasonably fast network infrastructure.
Over the past month or so we have been noticing that running our FiveM server on this machine is causing our entire network to go down and our main access point to the outside world pulling this error “please configure your dns manually”
Upon shutting the physical server down, our network returns to normal almost immediately.
Now this anomaly will kick in usually under 10 minutes of the FiveM server being online and players joining.
Does this mean we must further upgrade our network to handle our FiveM server?
Or is this some kind of setting that must be changed?
Please note that small minded answers such as “have you tried restarting your connections?” will be ignored. This is a large server network with paid staff and developers, so trust us when we say most options and ideas have been exhausted. We do not have time to accommodate small minded answers like the example above, every hour our network is down we are loosing money and players. With all respect, please understand our point of view and we mean no offense to anyone, but we ask that only professional and experienced FiveM users respond to this forum thread.
If you have a discord, contact me on VULCA#4675 as I get push notifications to my phone.
Thank you.
Very ambiguous information. “self hosted super fast machine” and “reasonably fast network infrastructure”. Is it internal machine network, is it all machines on the network? What OS are you even running? More information about this is really needed.
It is more likely that you will come to a solution if you provide all the information about your systems. Since what you appear to referencing is a machine error, try checking if any events are logged in event viewer before your network goes down.
If its your DNS server that is crashing ; Try these troubleshooting steps. Method 1: At first, I would request you to go to the computer manufacturer’s support website and install the latest network adapter for the same computer model as you have and check.
Method 2: Try going to Control Panel – Network and Sharing Center – Troubleshoot Problems and see whether that could it. There is a chance that you could have a DNS changer malware, so try running a full scan.
Method 3: You may try the following steps and check.
Go to Network and Sharing Center
Click on Change Adapter settings
Right click on your WIFI adapter and click Properties
Hello Sam, thank you for writing.
All machines on our network are running windows 10 pro, including our physical server.
I will try to explain better as to what exactly is happening.
Our basic network tree for the server is as follows, Physical server(s) > ethernet cable > Network switch > ethernet cable > master router > outside world on fibre optic cable.
Whenever we run the FiveM server, it will take out that entire tree and any other devices connected anywhere on the network within 10 minutes.
The ONLY way we get network access restored is if we shut the physical server down entirely, the DDNS error resolves and everything returns to normal.
Its hard to accurately provide any other information, as we have not got any logs or information generated from any of our devices on our network. Its seemingly a ghost problem at this point.
Our adapter drivers and software are on the latest version and using SFC and DISM has turned up no issues either.
I am starting to worry that because the issue is so wide spread it could really be anything on or around the network itself, although our ISP has also recorded no errors when we contacted them.
There are some small descepancies that may indicate that our network switch could be to blame, and we are investigating that right now, but other than that I am not sure what any more information I can provide.
Please let me know if you have any further ideas or require any more information, thank you for your help!
Sounds very strange indeed. If everything is in order on the machine then firstly I would try rule out any outside hardware, make sure the switch is working as well as the router. Other than that, I cant say im sure of what is causing this. Try running the same process on another server/machine if the network hardware is all fine also. You will figure out where the broken link is then.
