Server Upvote problem - Zap Hosting

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Environment questions

GTA V version: Latest
Up to date: Yes
Legit or Pirate copy: Legi
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: Windows 10
Did you try to delete content_index.xml and try again? no
System specifications: N/a
CitizenFX crash zip file (‘Save information’ on a crash): N/a
logs/CitizenFX_log files: N/a
.dmp files/report IDs: N/a

If you can’t start the game at all

GTA V folder screenshot: N/a
GTA V/update/x64/dlcpacks screenshot: N/a
Filepath to FiveM folder: N/a
FiveM client folder screenshot: N/a
Which antivirus/firewall software are you using? N/a
Did you try to disable/uninstall your Anti-virus? N/a

Important parts

What is the issue you’re having?
I purchased 500 upvotes for 3 hours from Zap Hosting. They claim they released the upvotes but I never received any in my fivem account.

What are you trying to do?
Boost a server with 500 upvotes for 3hrs.
What have you tried already to fix the issue?
I tried reaching out to zap hosting and they were not helping.
Error screenshot (if any):
I have video clips of empty boost allowance and can send them if needed
What did you do to get this issue?
Nothing. The boost was purchased on zap hosting and never received it on fivem.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
NitroCityRp


Additional comments

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