Server Problems

Hello, I am currently having problems with our server. It sometimes gives me this error like in the screenshot or server syn or hitch warnings. From time to time players get kicked off the server because of ** Server->Client Connection timed out
Last seen 40000 msec ago**
I have the feeling that if there are more than 10 players there will be a query problem and a hitch warning. From time to time there is also a yellow warning from the database in the server console that a script query with the database took more than 100ms.
i asked so many people and nobody could help me and for me the situation is hopeless.
Best regards, Mägiee

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