Server Crash 2/3 Times Daily

FXServer crashing randomly for over a month (Crash ID included)

Hello everyone,
I’ve been experiencing random FXServer crashes for over a month and I’m struggling to identify the root cause. The server crashes without a clear pattern and exits with code -2.

Crash Report ID: ca44c542-de29-4138-acdc-481493f2c6ac

Any help, advice, or direction would be greatly appreciated.
I’m happy to provide logs, dumps, or test suggestions if needed.

Thank you in advance :pray:

Upload that DMP file, nothing can be done without it as there’s 0 information to go on

Here it is!

23b481c6-4e14-454a-875b-d2eae6752ff4.dmp (832.3 KB)

Hello,
The crash dump indicates that FXServer (and more specifically the V8 Javascript engine) failed to free some memory it no longer needed.

The one time I have seen this error before it turned out that the server was being hosted on bad/damaged hardware. The server owner requested with their provider for their VPS be moved to different hardware and the issue disappeared.

Another possibility, if you are running some anti-virus on the server machine, is that such software is messing with FXServer and causing such issues.

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Well thats true, the issue was with hosting, we have migrated to a new instance and it got fixed by itself. No more crash. Thanks for the information :innocent:

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