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Environment questions
GTA V version: Latest Up to date: Yes Legit or Pirate copy: Legit Purchased where - Steam/Rockstar Launcher/Epic: Epic Windows version: 21H2 Did you try to delete content_index.xml and try again? Yes System specifications: i5 - 10300H / 16Go RAM / GTX 1660 Ti CitizenFX crash zip file (‘Save information’ on a crash): x
**logs/CitizenFX_log files: x **
**.dmp files/report IDs: x **
If you can’t start the game at all
GTA V folder screenshot: Screenshot by Lightshot GTA V/update/x64/dlcpacks screenshot: Screenshot by Lightshot Filepath to FiveM folder: C:\Users\mathu\AppData\Local\FiveM\FiveM.app FiveM client folder screenshot: Screenshot by Lightshot Which antivirus/firewall software are you using? Defender Did you try to disable/uninstall your Anti-virus? Yes
Important parts
What is the issue you’re having?
Hey, so basically when I open fivem with the new build, the screen is not centered as seen here : Screenshot by Lightshot
What are you trying to do?
I’m trying to play the game
What have you tried already to fix the issue?
ALT + Enter works but everytime I restart the game I’d have to do it and it’s making my game lag
I also get some Nvidia GPU Drivers crash when I change to fullscreen or borderless…
Error screenshot (if any):
What did you do to get this issue?
Opened the game with build 2699 on canary
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
My personal freeroam but the issue is not server specific
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This is an issue with GTA and not FiveM. This is related to the “Scale and layout” feature of windows not being at 100%. I have the same issue.
I found this video about the issue:
So I messaged the Rockstar Support about the issue cause I had it with gta online too.
Here’s the answer and I’ll keep you guys updated!
Rusiri M. (Rockstar Support)
29 Jul 2022, 17:33 UTC−4
Hello Mathu_lmn,
Thank you for contacting Rockstar Support. We actively collect information based on reports like yours to better understand this issue. If we need more information, we will contact you again on this ticket for clarification.
We will keep your ticket pending while we investigate the issue
We will keep your ticket pending while we investigate the issue. You should receive a response within two days, if not sooner.
