Environment questions
GTA V version:
Up to date: Yes
Legit or Pirate copy:
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: Windows 11
Did you try to delete content_index.xml and try again? Yes
System specifications: Nitro A515-55 Intel R Core i5*1030H
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2024_01_12_07_11_44.zip (184.0 KB)
logs/CitizenFX_log files: N/A
.dmp files/report IDs: N/A
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot: C:\Users\walka\AppData\Local\FiveM
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using? Norton Security Ultra
Did you try to disable/uninstall your Anti-virus?
Important parts
What is the issue you’re having?
Receiving error code ‘Error: Rockstar Launcher is already running.’
What are you trying to do?
Trying to install FiveM.
What have you tried already to fix the issue?
- Uninstalled GTA V & Rockstar Launcher
- Turned off Antivirus. (did not work)
- Restarted the laptop (3 times)
- Verified integrity of files of GTA V.
- Moved the files from local disk to external hard drive. (did not work)
-Uninstalled files from external hard drive, redownloaded onto local disk. - Open Rockstar Launcher to make sure it was able to be opened and play GTA V. (It does)
Error screenshot (if any):
What did you do to get this issue?
Nothing. I attempted to join a rp server when first encountering the error. This was after updating from Windows 10 to 11. But just yesterday I was able to play just fine on Fivem.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
ProdigyRP
Additional comments
FiveM had been perfectly running for about two weeks up until I updated my system. There were no issues when I moved the game to an external hard drive and rockstar launcher and the five m launcher where able to verify themselves and find each other. Now when trying to join a server, I was unable to fully load in after passing through queue stating that the ‘Rockstar launcher was already opened.’ and causing my game to go into error and having to be exited out. I’ve downloaded GTA V about 3 times. First was on a local disk, the second on a external hard drive (WD_Black), and then back onto the local drive again. GTA V runs perfectly fine through the Rockstar Launcher. But when I uninstalled FiveM, and after installing it it will get stuck on verifying game data section of the install and then I’m hit with the rockstar launcher error once again. I’ve turned off my anti-virus as that was never an issue and always stayed on when I played. I have no VPN. I have not reset my internet/modem. I’m at a loss on what else to do to actually install the application. If anybody could help I would be grateful.