I did a factory reset on my PC I have done it before and haven’t had any issues accessing my characters in certain cities. When I did a factory reset I logged into all the same accounts that I had before connected and when I load into the city I am in all the time my characters don’t pop up at all it just gives me the option to create a new character, Im worried that if i create a character that it will delete my other ones will delete. Everything has been the same when I look into my apps it shows all the authorized computers i had before which is the same thing. I wanted to know what else do I need to be logged into in order to see my characters.
I have reset my pc before and my characters were still present. I don’t know what changed now.
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Yes they would have to update your identifiers through the database. Once they locate your character (s), they would have to change the identifiers for each character you made as they’re all unique entries in the db.