RedM Crashes Immediately While Updating (0.00/177.22 MB) - Cannot Find Log File

RedM Client Support
1

What is the issue you’re having?

My RedM client crashes immediately after launch when it attempts to start the update process at 0.00 / 177.22 MB (See attached screenshot). The application window simply closes/disappears without any error message. FiveM works fine on my system.

What have you tried already to fix the issue?

  1. Clean Installation: Performed a full uninstall and reinstall of both Red Dead Redemption 2 and RedM.

  2. Mod Removal: Removed all RDR2 mods (LML, vfs.asi, Mod Manager) and performed a Game File Verification via Steam/Rockstar Launcher.

  3. Windows Security: Added both RedM.exe and RDR2.exe to the Allowed Apps list in Controlled Folder Access (Windows Defender).

  4. Firewall/Antivirus: Checked and temporarily disabled Antivirus/Firewall.

  5. Log File: I have been unable to locate the CitizenFX.log file in the %temp% folder, even after crashing the application and sorting by time.

What server did you get this issue on?

N/A - The crash occurs immediately upon launching the client before reaching the server selection screen.

Error screenshot(s)

Screenshot 2025-11-12 192710.png
Screenshot 2025-11-12 192710.png535×526 104 KB

Windows version

Windows 11 version 25H2(os build 26200.7171)

System specifications

CPU: Intel Core i5-11400H

GPU: NVIDIA GeForce RTX 3050 laptop

RAM:32 GB

Antivirus software

Windows Defender (Standard Antivirus) + Firewall

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

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3

Did you figure this out? I’m having the same issue

4

As @HelpImDizzy asked, I too am having this issue, have done all the steps as you have and I’ve gotten nowhere. After reinstalling, the client worked… for an hour, shut down, now even a reinstall doesn’t do anything.

I was making a post when yours popped up as -Similar- as my issue so I came here.