problem when logging error 1491

What is the issue you’re having?

when I open the game it is closing and giving error 1491 and I cannot open the game I have already done cache clearing I reinstalled it and it does not open

Error screenshot(s)

Windows version

windows 11

System specifications

intel 13th Gen Intel(R) Core™ i7-13650HX (2.60 GHz)
16 gb ram
geforce rtx 4060 8 gb
1tb ssd

Antivirus software

windows defender

CitizenFX crash zip file (‘Save information’ on a crash)

CfxCrashDump_2026_02_24_19_54_19.zip (2.06 MB)

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