For some unknown reason, every time our players leave the server and want to play again, they have to clear the Five M cache, if they don’t do it, the connection stays in “fetching info”. We have a community of hundreds of players and we are their main server for almost all of them, and its a very annoying problem. Any idea of what is happening?
Happy birthday man!. Yeh, absolutely, we always delete cache every time we shut down the server for an update or when it has been too many hours working.
I just joined this server and then disconnected, restarted the game and joined again and I’m very much not getting stuck anywhere… so there has to be some other issue somewhere.
So you has been there without any problem?. Almost all of our users need to delete cache to get in, so it’s beeing a big issue, we should be already with around 80 players at this hour.
I’m wondering if ‘deleting cache’ helps due to some protection policy on the dedicated server provider, as in - it redownloads resources, keeping a connection open for longer, and otherwise, the game trying to connect is seen as a DDoS attack and blocked, perhaps?
This sounds really painful to investigate without directly being able to check on both affected sides though.
My mate fixed the problem somehow and it’s everyone inside, he literally said “it’s too long to explain”, but I’l lleave an answer here as soon as possible in case everyone got the same problem.