Ntdll.dll+13672

itsxerxes · December 14, 2019, 11:03pm

RDR2 version? Latest one.
Up to date? Yes.
Legit or Pirate copy? Legit, bought from Epic.
Steam/Epic Games/Social Club? Epic Games.
Windows version? 10.
Did you try to delete caches.xml and try again? Yes, i have.
Error screenshot (if any) https://prnt.sc/qawhyz
System specifications i5-4460, GTX 970, 8gb RAM, 1 TB HDD, 250 GB SSD.
What did you do to get this issue? Nothing other than trying to start the game RedM.
What server did you get this issue on? N/A
Latest CitizenFX_log file Not sure how to find this one.
.dmp files/report IDs Not sure how to find this one.

If an issue with starting:
RDR2 folder screenshot https://prnt.sc/qawjjh
RDR2/x64/dlcpacks screenshot https://prnt.sc/qawjq3
Filepath to RedM folder F:\epic games\RedDeadRedemption2
RedM client folder screenshot Not sure how to find that
Did you try to disable/uninstall your Anti-virus? Yes, i have.
Did you start Rockstar Games Launcher not as admin? I have never started it as an Administrator

Also add what you already tried so far.

I tried re-installing RedM, but it didn’t work. Tried re-installing the game, didn’t work either. Deleted cache, didn’t do anything. And that’s about it.

Also, here’s what it shows in the crash file:

[ 0] [ DumpServer] [ 0] [ RedM] [ 31] [ RedM] [ 812] [ RedM] [ 2359] [ RedM] [ 3234] [ RedM] [ 3703] [ SteamChild] [ 3719] [ SteamChild] [ 3875] [ SteamChild] [ 3891] [ SteamChild] [ 3937] [ SteamChild] [ 4156] [ SteamChild] [ 4172] [ SteamChild] [ 4406] [ RedM] [ 4656] [ RedM] [ 4719] [ ROSLauncher] [ 4734] [ ROSLauncher] [ 4875] [ ROSLauncher] [ 5187] [ RedM] [ 5328] [ RedM] [ 5375] [ ROSLauncher] [ 5391] [ ROSLauncher] [ 5547] [ ROSLauncher] [ 5594] [ RedM] [ 5687] [ ROSLauncher] [ 5766] [ ROSLauncher] [ 5906] [ ROSLauncher] [ 5922] [ ROSLauncher] [ 6922] [ DumpServer] [ 6937] [ DumpServer] [ 6937] [ DumpServer] [ 6953] [ DumpServer] [ 6953] [ DumpServer] 35984/ DumpServer is active and waiting.
MainThrd/ — BEGIN LOGGING AT Sat Dec 14 21:15:16 2019 —
22196/ Detected NVIDIA Node, attempting to query ShadowPlay status…
MainThrd/ Initialized system mapping!
MainThrd/ CitizenFX Steam child starting - command line: “C:\Users\Game-PC\AppData\Local\RedM\RedM.exe”
22196/ Couldn’t query ShadowPlay status from NvNode, bailing out.
35020/ Detected NVIDIA Node, attempting to query ShadowPlay status…
MainThrd/ Initialized system mapping!
MainThrd/ CitizenFX Steam child starting - command line: “C:\Users\Game-PC\AppData\Local\RedM\RedM.app\cache\subprocess\RedM_SteamChild.exe” -steamparent:37232
MainThrd/ Initializing Steam parent.
MainThrd/ Initializing Steam parent: Steam’s running.
MainThrd/ Initializing Steam parent: Initializing presence.
MainThrd/ Initializing Steam parent: Attempting to run processes.
MainThrd/ hello from “C:\Users\Game-PC\AppData\Local\RedM\RedM.exe”
MainThrd/ Got ros:steam process - pid 31504
9020/ Detected NVIDIA Node, attempting to query ShadowPlay status…
MainThrd/ Initialized system mapping!
MainThrd/ hello from “C:\Users\Game-PC\AppData\Local\RedM\RedM.app\cache\subprocess\RedM_ROSLauncher” ros:steam --parent_pid=37232 “C:\program files\rockstar games\launcher\launcher.exe”
MainThrd/ MTL says it’s signed in: itsxerxes1@gmail.com
MainThrd/ Got ros:launcher process - pid 39896
28304/ Detected NVIDIA Node, attempting to query ShadowPlay status…
MainThrd/ Initialized system mapping!
MainThrd/ hello from “C:\Users\Game-PC\AppData\Local\RedM\RedM.app\cache\subprocess\RedM_ROSLauncher” ros:launcher --parent_pid=37232 “C:\program files\rockstar games\launcher\launcher.exe”
MainThrd/ C:\Users\Game-PC\AppData\Local\RedM\RedM.app\citizen\clr2\lib\mono\4.5 CitizenFX.Core.pdb is not a platform image (even though the dir matches).
MainThrd/ MTL says it’s signed in: itsxerxes1@gmail.com
MainThrd/ launcher! “C:\Users\Game-PC\AppData\Local\RedM\RedM.app\cache\subprocess\RedM_ROSLauncher” ros:launcher --parent_pid=37232 “C:\program files\rockstar games\launcher\launcher.exe”
MainThrd/ Replacing function table list entry 0x140a11000 with 0x140a11000
MainThrd/ qvm 0000000140000000 6
37904/ Process crash captured. Crash dialog content:
37904/ ntdll.dll+13672
37904/ An error at ntdll.dll+13672 caused RedM to stop working. A crash report is being uploaded to the RedM developers. If you require immediate support, please visit FiveM.net and mention the details below.
37904/
37904/ Legacy crash hash: red-pluto-table

system · December 14, 2019, 11:03pm

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!

daylight95 · December 15, 2019, 2:46am

I’m having the same crash pop up as you but referencing a different DLL file. Tried everything even a different installation of windows. Nothing helps. Thinking it’s something out of our own control

Kniz77 · December 18, 2019, 10:23am

CfxCrashDump_2019_12_18_10_20_51.zip (120.1 KB)

system · January 17, 2020, 10:24am

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.