No face

I’m running into a issue, not sure if i over looked something or not and if this doesn’t belong here I’m sorry.

Issue: when setting up a player it doesn’t show a face, and when i go into game it still doesn’t show a face I’m not sure where i missed that at, I’m sure it’s something simple
also I have gone through and set everything (so I thought) to English, but when a player joins it comes up in spanish, could someone tell me where i have forgotten to look and change to English

This is obviously a server related issue. Ask your server developers to fix it.