newbie, FiveM crash, please help

[Dipo1]

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Environment questions

GTA V version: latest
Up to date: sure
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Epic
Windows version: 10
Did you try to delete content_index.xml and try again? done and still crash
System specifications: intel i5 9400F, 8Gb RAM, Nvidia GTX 1050 TI 4Gb
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2021_06_24_11_54_57.zip (936.5 KB)

logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:

GTA V/update/x64/dlcpacks screenshot:

Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using? windows defender
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having?
[Window Title]
FiveM Error

[Main Instruction]
FiveM has encountered an error

[Content]
An error occurred in module d3d11.dll

[^] Hide details [Save information] [Close]

[Expanded Information]
Crash signature: rage-graphics-five.dll+18AD0
Report ID: si-1356ca06d25044168647cb9d8effbd28
You can press Ctrl-C to copy this message and paste it elsewhere.

What are you trying to do? just opening fivem for the 1st time

What have you tried already to fix the issue? uninstal the fiveM couples time

Error screenshot (if any):

What did you do to get this issue?

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!

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Additional comments

[system]

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

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Thanks for keeping these forums tidy!

[Painwithin]

delete the file inside of your GTA5 directory.