Need to technical help

hi
i have a net caffee and i think someone used hack and get global ban for 14 days
but the real problem is any one try to play fivem the ban message show to him and fivem is not available to play in this pc

this one used hack don`t link his fivem acc

i need to know is the ban for pc or steam user or fivem acc ?
and if another one linked his acc in fivem that working or not ?
if not working what the solution for this

many people use this pc now can`t play fivem

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:mascot:

hi can u help me i have banded and i doesnot use hack can u help me

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