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Environment questions
**GTA V version:**recent
**Up to date:**yes
**Legit or Pirate copy:**legit
**Purchased where - Steam/Rockstar Launcher/Epic:**steam and epic(tried both)
**Windows version:**11
**Did you try to delete content_index.xml and try again?**yes
**System specifications:**2080 ti i7 9900k i think idk top end
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
CfxCrashDump_2022_01_12_07_48_54.zip (47.2 KB)
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
**Filepath to FiveM folder:**I dont know?
FiveM client folder screenshot:
Which antivirus/firewall software are you using? sophos home defender(i think but its my dads)
**Did you try to disable/uninstall your Anti-virus?**yes
Important parts
What is the issue you’re having?
game will not load up
What are you trying to do?
play fivem
What have you tried already to fix the issue?
ive tried many thing reinstalling games fivem messing with files reinstalling system32 files
Error screenshot (if any):
What did you do to get this issue?
nothing just installed idk
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
none
Additional comments
my dad couldnt figure it out and hes a computer nerd please help