Launch problem [white screen]

[Aurelien_Tranquille]

Environment questions

GTA V version:
I just installed it I finished the prologue of the game and that’s it

Up to date:
I just installed it I finished the prologue of the game and that’s it

Legit or Pirate copy:
Legit

Purchased where - Steam/Rockstar Launcher/Epic:
Steam

Windows version:
Windows 10

Did you try to delete content_index.xml and try again?
Yes

If you can’t start the game at all

GTA V folder screenshot:

GTA V/update/x64/dlcpacks screenshot:

Filepath to FiveM folder:

FiveM client folder screenshot:

Which antivirus/firewall software are you using?
McAfee

Did you try to disable/uninstall your Anti-virus?
Yes

Important parts

What is the issue you’re having?
Fivem does not start

What are you trying to do?
Open Fivem

What have you tried already to fix the issue?
Remove and reinstall the game

Error screenshot (if any):

[system]

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[Plasm4]

This seems like an error with the rockstar games launcher not FiveM! I will still give you some thing’s that might work!

1. Reinstall the Rockstar Games Launcher.
   Press the Win+R Keys at the same time. A new window with a text box should pop up. In that text box type “control.exe” This will open the control panel! Then click Programs on the bottom left. Find Rockstar Games Launcher on the list! Double click the Rockstar Games Launcher icon. Continue to click next until told that the Rockstar Games Launcher has been “Successfully Uninstalled!” Then download and reinstall the program!

2. Reinstall FiveM
   Do the same exact thing as step one. Just find the FiveM icon instead of the Rockstar Games Launcher icon!

3. Check McAfee and make sure nothing from C:\Users*Username*\AppData\Local\FiveM\FiveM.app\ is blocked. Also check Windows Defender and Windows Firewall for any blocking’s related to FiveM. (Windows Defender and Windows Firewall are two different programs!)

4. If none of those tricks helped you, reinstall Grand Theft Auto 5 and try again!

5. If uninstalling Grand Theft Auto 5 doesn’t help, you might have a hardware/software. So try reinstalling Windows 7/8.1/10/11 If nothing worked!

Let me know who it goes I have never seen this before so I’m interested in what happens!

READ THIS: Do one step at a time. Meaning do one step, and try to start FiveM again!

Hope this works!