Key hasnt updated / Patreon

GTA V version? Newest
Up to date? Yes
Legit or Pirate copy? Legit
Steam/CD/Social Club? Steam
Windows version? 10
Did you try to delete caches.xml and try again? No
Error screenshot (if any) No
System specifications No
What did you do to get this issue? Nothing^^
What server did you get this issue on? [DK] Civilians Network
CitizenFX crash zip file no
CitizenFX.log file no
.dmp files/report IDs doesnt matter

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Also add what you already tried so far.

———————————————
I have no idea if this issue is placed properly, tbh i dont think it is but please do move my request if its wrong.

But here it is:
Me along with some friends have bought a patreon subscription to support the project, but also to get 128 slots support. The issue is that our key hasnt updated to the slots in about 2 days time by now. Anyone know a solution to this issue or where to contact?

We have had the key beforehand but had to terminate our subscription dude to lack of money unfortunately :smile:

But a month after we got some money back in the bank and wanted to upgrade our subscription (on the same account) back to the 128 slots package. We’ve gotten the confirmation email from patreon about payment, but no update on keymaster og email from fivem.
So i can safely say that the email matches the mail, since we’ve used it before.

All answers apreciated❤️

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

Hello!
Make sure your patreon email is the same as your forum email

Yeah sorry, should have mentioned that!

We’ve followed the guidelines both on patreon and on CFX discord server.

We have had the key beforehand but had to terminate our subscription dude to lack of money unfortunately :smile:

But a month after we got some money back in the bank and wanted to upgrade our subscription (on the same account) back to the 128 slots package. We’ve gotten the confirmation email from patreon about payment, but no update on keymaster og email from fivem.
So i can safely say that the email matches the mail, since we’ve used it before. But thanks for the quick answer! :smiley:

I have also edited my ticket with this addition, so users and staff can help further. :smile:

I’ve been in contact with staff on the FiveM discord, who were helpful, gonna close this ticket since we worked it out :wink:

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.