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Environment questions
GTA V version:
Most recent
Up to date:
Yes
Legit or Pirate copy:
Legit
Purchased where - Steam/Rockstar Launcher/Epic:
Steam
Windows version:
Windows 10 Home
Version 20H2
OS build 19042.1348
Did you try to delete content_index.xml and try again?
Yes
System specifications:
AMD A6-7400K Radeon R5, Nividia GT 710 (it works don’t hate on it), 16GB ram
CitizenFX crash zip file (‘Save information’ on a crash):
a72c8923-c0b3-47fd-a9f0-cdf744b921af.dmp (1.1 MB)
logs/CitizenFX_log files:
CitizenFX_log_2021-11-20T003835.log (23.4 KB)
.dmp files/report IDs:
N/A
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
User > AppData > Local > FiveM
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
N/A
Did you try to disable/uninstall your Anti-virus?
Yes
Important parts
What is the issue you’re having?
When I launch FiveM it starts up but then shuts down and gives me a KERNELBASE.dll error
What are you trying to do?
Fix the error and play FiveM
What have you tried already to fix the issue?
Re-Install GTA, Re-Install FiveM, Reset cashe
Error screenshot (if any):
What did you do to get this issue?
N/A, Came up randomly one day
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Rocky Mountain Gaming