Keep getting disconnected from server "Account was unable to be verified by ^3reaperac.com^7. Reason: heartbeat timeout"

What is the issue you’re having?

I have been playing on a FiveM server for about a week up until a few days ago, when I suddenly started getting disconnected from the server about 15-20 seconds after spawning in. Once I’m booted from the server I get hit with a FiveM popup saying “reaperac.com - heartbeat timeout”. I’ve learned that ReaperAC is the anti-cheat system that the server uses, but I have no idea why it’s booting me. I’ve gotten no help even with the multiple server tickets I’ve submitted in the server discord, and no response from my ticket in the Reaper discord. I have tried so many things, to no avail. I can’t seem to find any threads online with others experiencing the same issue, so maybe someone here would be able to help.

What have you tried already to fix the issue?

Sync clock
Uninstall/reinstall GTA V/FiveM
Very integrity of game files
clear cache
disable antivirus/firewall
Release/Beta/Latest FiveM versions
Updated drivers

What server did you get this issue on?

Designer Gas Club

Error screenshot(s)


Windows version

Windows 11 10.0.26100

System specifications

RTX 4060TI
i7-3700F
32GB DDR5 Ram

Antivirus software

Windows Defender

CitizenFX crash zip file (‘Save information’ on a crash)

CfxCrashDump_2025_01_29_01_53_45.zip (2.22 MB)

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Nobody here can help you as it’s caused by a third-party resource being too restrictive, contact the support of “ReaperAC” for help.

Do you need to purchase ReaperAC to use fivem now? I can’t even contact ReaperAC support without purchasing and I’m not about to do that if i don’t have to

You definitely don’t need to purchase it, as that’s only something that servers need to do. Contact the support of the specific server you’re trying to join, or just find another server to play on.

I have the same problem where you able to fix it if yes please help me