IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
Environment questions
GTA V version: Latest Version
Up to date:
**Legit or Pirate copy:**Legit
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: 10
Did you try to delete content_index.xml and try again? yes
System specifications:
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?
Important parts
What is the issue you’re having? i want to connect to a server but the loading stops at “Preparing to request authentication ticket” and fails with the message that there is no service message on cfx.re it could be a problem on my side
but i never had a problem the last 11 months that i play on fivem
What are you trying to do? Play on servers
What have you tried already to fix the issue? cleared the cache, uninstalled and installed fivem, repaired my gta and fivem files
Error screenshot (if any):
What did you do to get this issue? i dont know
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
on many like snow Crimelife, Berlin City and Final City