Hey, Program not work

Environment questions

**GTA V version: 1.0.2545.0
**Up to date: 15.0.2022
**Legit or Pirate copy: Legit
**Purchased where - Steam/Rockstar Launcher/Epic: Rockstar Launcher
**Windows version: Windows 10 home x64
**Did you try to delete content_index.xml and try again? yes
**System specifications: Dell Inspiron 3542 8gb ram , 256 SSD disck, Intel Core i5-4210U , GeForce 820M
**CitizenFX crash zip file (‘Save information’ on a crash): don’t have
**logs/CitizenFX_log files: i have log
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
**Filepath to FiveM folder: ok
**FiveM client folder screenshot: ok
**Which antivirus/firewall software are you using? no have antivirus/firewall
**Did you try to disable/uninstall your Anti-virus? no have anti-virus

Important parts

**What is the issue you’re having? Program not working, download and no have run, i need to 2x run program at the same time to running check version and download update. when download i have error "Could not load CitizenGame.dll
What are you trying to do?

**What have you tried already to fix the issue? delete all folder and download again // reinstal system
**Error screenshot (if any): i have

**What did you do to get this issue? only try install program

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!

I have the film what i do .
error.zip (12.3 MB)

Additional comments

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!

Your FiveM has missing or corrupted files. Please uninstall/disable your Anti-virus or alternatively add FiveM.exe and the FiveM folder to your Anti-virus exceptions. Delete content_index.xml from your FiveM Application Data folder (%localappdata%\FiveM). Then start your FiveM again.