Help with Rage error

Hi, my name is Charlie. I have an issue with an with a RAGE error crashing my game constantly. I’m not very tech savvy so I’ll give you as much information as possible.

**GTA V version? 1.38 **
**Up to date? Yes **
**Legit or Pirate copy? Legit * *
**Steam/CD/Social Club? Steam **
**Windows version? Windows 10 Home **
**Did you try to disable/uninstall your Anti-virus? YES I tried to disable Norton, however I didn’t uninstall. **
**Did you try to delete caches.xml and try again? NO I’m unsure how and what to delete. **
**Error screenshot

**GTA V folder screenshot **
**GTA V/update/x64/dlcpacks screenshot **
**Filepath to FiveM folder **
**FiveM client folder screenshot **
**System specifications **
**CitizenFX.log file **
**.dmp files/crash IDs **

Also add what you already tried so far. I have re-installed GTA 5 and deleted the trainer that I downloaded. That’s all I can give you thanks for your help:)

same problem,
Only on my server when i play on another one does not crash

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