IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
Environment questions
GTA V version: Latest Version
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: Windows 11 Pro
Did you try to delete content_index.xml and try again?
System specifications: TUF Gaming B450M PRO-S (Mobo), Ryzen 5 4500 3.6 ghz CPU, Radeon RX 580 OC GPU, 16GB ram.
CitizenFX crash zip file (‘Save information’ on a crash): Attached
logs/CitizenFX_log files:
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder: C:\Users\AB\AppData\Local\FiveM
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?
Important parts
What is the issue you’re having?
The server will load but the game and client both crash as character creation screen loads up. Error message is periodic. Did not pop up this time, but I’ll share just in case in helps.
What are you trying to do?
Trying to play GTA V RP
What have you tried already to fix the issue? Complete uninstall of GTA V and FiveM. Reinstall. Clear Cache. Check for available driver updates for bios and GPU. Compatibility test. Multiple system restarts.
Error screenshot (if any): A kernellbase.dll error.
What did you do to get this issue? Not sure.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! Venus City RP IP: 15.204.178.22:30130
Initial Error Message (This message is no longer popping up.)
FiveM Folder Location
GTA V Folder
GTA V DLC PATH