Getting error: Authentication failure connecting to FiveM account.

[fakeshaco]

Environment questions

**GTA V version: Steam
**Up to date: Yes
**Legit or Pirate copy: Legit
**Purchased where - Steam/Rockstar Launcher/Epic: Steam
**Windows version: 10
**Did you try to delete content_index.xml and try again?: yes
**System specifications: RX 5700 XT, Ryzen 5 3600, 16GB RAM
CitizenFX crash zip file (‘Save information’ on a crash):
**logs/CitizenFX_log files:
CitizenFX_log_2021-06-24T155109.log (46.7 KB)

Important parts

**What is the issue you’re having?: I cant authorize my account. I am logged in on browser, when it redirects me and opens FiveM it says: Authentication failure connecting to FiveM account.

What are you trying to do?: authorize my cfx account

What have you tried already to fix the issue?: reinstall fivem, deleted caches, revoke device in “Apps” section when logged in on my PC.

Error screenshot (if any):

**What did you do to get this issue?: started the pc after one week and had this issue

---

Additional comments

[system]

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!