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Environment questions
**GTA V version:**latest
**Up to date:**yes
**Legit or Pirate copy:**legit
**Purchased where - Steam/Rockstar
Launcher/Epic:**epic
Windows version:
**Did you try to delete content_index.xml and try again?**yes
**System specifications:**intel core i3 6100U 8gb ram 1tb hdd
CitizenFX crash zip file (‘Save information’ on a crash):
**logs/CitizenFX_log files:**none
**.dmp files/report IDs:**none
If you can’t start the game at all
GTA V folder screenshot: none
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
**Which antivirus/firewall software are you using?**Windows 10 security
Did you try to disable/uninstall your Anti-virus?
Yes
Important parts
**What is the issue you’re having?**it crashes and goes to desktop after loading in 5% on Preloading Collisions
**What are you trying to do?**join the server
What have you tried already to fix the issue? everything i looked up nothing is working
Error screenshot (if any):
**What did you do to get this issue?**join the server
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!