Environment questions
GTA V version: Latest (1.0.2944.0)
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Rockstar Launcher
Windows version: 23H2
Did you try to delete content_index.xml and try again? Yes
System specifications:
MOBO: X570 GAMING X
CPU:AMD Ryzen 5 2600X
GPU: Radeon RX 6700 XT
RAM: 16GB DDR4 @ 1600MHz
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2023_08_08_00_37_41.zip (1.5 MB)
logs/CitizenFX_log files: CitizenFX_log_2023-08-08T002635.log (726.2 KB)
.dmp files/report IDs:
8b09b78b-da87-43df-9f87-81b35ea58ddf.dmp (7.1 MB)
8b09b78b-da87-43df-9f87-81b35ea58ddf.dmp.gamelog (2.2 KB)
Report ID: si-8fb4ffa744414cc296361424d18d93c0
If you can’t start the game at all
GTA V folder screenshot: N/A
GTA V/update/x64/dlcpacks screenshot: N/A
Filepath to FiveM folder: N/A
FiveM client folder screenshot: N/A
Which antivirus/firewall software are you using? N/A
Did you try to disable/uninstall your Anti-virus? N/A
Important parts
What is the issue you’re having?
Random crashing when loading into Mega’s Games US/EU. Happened while loading into the server downloading assets, as well as a few minutes into playing on the server
What are you trying to do?
Play Mega’s Games
What have you tried already to fix the issue?
Verified GTAV install, cleared FiveM cache folders, and deleted content_index.xml.
Error screenshot (if any):
What did you do to get this issue?
Join Mega’s Games
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Mega’s Games (EU)
Additional comments
All of this information was collected over screenshare support on discord, the player having this issue is not the only one crashing with according to daily server logs below:
*Server time is GMT +02:00
[8/6/2023 10:30:18 PM] [SERVER] valer disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 2:39:38 AM] [SERVER] WanTotey03 disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 7:58:00 AM] [SERVER] SirNaNo disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 8:50:19 AM] [SERVER] Overseer disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 11:16:15 AM] [SERVER] minec disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 3:46:10 PM] [SERVER] gris disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 4:01:41 PM] [SERVER] N1xs disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 5:39:55 PM] [SERVER] reelone disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b))
[8/7/2023 5:57:56 PM] [SERVER] _GhostOni disconnected. (Game crashed: GTA5_b2944.exe!sub_143D7661D (0x8b)) – this is the player who has reached out for help
I also instructed the player to join the FiveM.net testing server b2699. He did not crash after playing for 10 minutes if that helps
Thank you for your time