Environment questions
GTA V version:
1.0.3274.0
Up to date:
yes
Legit or Pirate copy:
legit
Purchased where - Steam/Rockstar Launcher/Epic:
steam
Windows version:
windows 11, version 23h2
Did you try to delete content_index.xml and try again?
yes
System specifications:
Processor-11 gen intel(r) core™ i7-11700f @ 2.50 GHz
RAM=16.0GB (15.9GB usable)
64-bit operating system
CitizenFX crash zip file (‘Save information’ on a crash):
i dont have
logs/CitizenFX_log files:
CitizenFX_log_2024-09-14T054439.log (74.4 KB)
CitizenFX_log_2024-09-14T052330.log (66.5 KB)
CitizenFX_log_2024-09-14T053118.log (72.4 KB)
CitizenFX_log_2024-09-14T053821.log (72.5 KB)
CitizenFX_log_2024-09-14T054407.log (298.1 KB)
CitizenFX_log_2024-09-14T094146.log (73.5 KB)
CitizenFX_log_2024-09-14T094429.log (72.5 KB)
CitizenFX_log_2024-09-14T100509.log (72.5 KB)
CitizenFX_log_2024-09-14T100946.log (72.5 KB)
CitizenFX_log_2024-09-14T102334.log (72.5 KB)
.dmp files/report IDs:
dont have
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
webroot
Did you try to disable/uninstall your Anti-virus?
no
Important parts
What is the issue you’re having?
cannot log in to fivem/connect cfx.re account
What are you trying to do?
login to play rp
What have you tried already to fix the issue?
uninstall/reinstall, relog steam, delete cache files, connect via browser
Error screenshot (if any):
What did you do to get this issue?
a few days ago, my mouse was not showing up on screen as i was loading into a server so i closed fivem. when i reopened it it was making me login to my account. i was able to login and play. today, 9/13, i got in a server and was there for about 30 seconds when i got kicked out of the city and logged out. i have been trying to log in but when i type my email it says “forum service unavailable” i try to log in anyway and it says failed to authenticate try again later. it has been over 7 hours. i have restarted my pc, shut it down, waited hours before trying again and still cannot log in
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Highlife