Environment questions
**GTA V version: 1.57
**Up to date: Yes.
**Legit or Pirate copy: Legit.
**Purchased where - Steam/Rockstar Launcher/Epic: Rockstar Launcher.
**Windows version: Windows 7.
**Did you try to delete content_index.xml and try again? Yes.
**System specifications: i3-2100, GTX 1050, 8GB ram.
**CitizenFX crash zip file (‘Save information’ on a crash):
**logs/CitizenFX_log files: CitizenFX_log_2021-09-25T140833.log (8.5 KB)
.dmp files/report IDs:
If you can’t start the game at all
**GTA V folder screenshot: https://i.imgur.com/eaHvqel.png
**GTA V/update/x64/dlcpacks screenshot: https://i.imgur.com/kZteYIO.png
**Filepath to FiveM folder: C:\Users\Dom\AppData\Local\FiveM\FiveM.exe
**FiveM client folder screenshot: https://i.imgur.com/FRImxW6.png
**Which antivirus/firewall software are you using? Kaspersky.
**Did you try to disable/uninstall your Anti-virus? Yes.
Important parts
**What is the issue you’re having?: When launching fivem client, it hangs at two black windows that showed on the screenshot. (https://i.imgur.com/ll11EcQ.png)
What are you trying to do?
What have you tried already to fix the issue?
- reinstalling fivem
- updating gpu drivers
- deleting cache
Error screenshot (if any): https://i.imgur.com/ll11EcQ.png
What did you do to get this issue? Nothing.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!