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Environment questions
GTA V version: updated
**Up to date:**yes
**Legit or Pirate copy:**legit
Purchased where - Steam/Rockstar Launcher/Epic: epic
**Windows version:**11
**Did you try to delete content_index.xml and try again?**yes didn’t work
**System specifications:**it’s a laptop i5 processor and 3060 laptop gpu
CitizenFX crash zip file (‘Save information’ on a crash): dxgi error sometimes sometimes it says fivem stop responding or sometimes it jus turns black and i have to turn off and turn on my stuff again
**logs/CitizenFX_log files:**brand new
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
**Did you try to disable/uninstall your Anti-virus?*i turned off real time protection
Important parts
What is the issue you’re having? when i go into server it jumps into a window and turns white but it plays the game for a few seconds
What are you trying to do? play the game and join a server it gets very bad fps trying to join a game then when it’s time to actually play it it turns black or some
What have you tried already to fix the issue?
reinstall fivem and gta and pc
Error screenshot (if any):
said dxgi errror the other day now says
What did you do to get this issue?
changed my resolution and to windowed i think but it was working the other day
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
all of them L.A noire