IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
Environment questions
GTA V version:
1.0.3274.0_v Up to date:
Yes Legit or Pirate copy:
Legit Purchased where - Steam/Rockstar
Launcher/Epic:
Epic Windows version:
10 Did you try to delete content_index.xml and try again?
Yes and it did nothing System specifications:
Intel(R) Core™i7-9700k-CPU @ 3.60GHz
NVIDIA GeForce RTX 2080
CitizenFX crash zip file (‘Save information’ on a crash): logs/CitizenFX_log files: .dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot: GTA V/update/x64/dlcpacks screenshot: Filepath to FiveM folder: FiveM client folder screenshot: Which antivirus/firewall software are you using? Did you try to disable/uninstall your Anti-virus?
Important parts
What is the issue you’re having?
Whenever I’m playing FiveM my game freezes and goes black screen for a few seconds then comes back on
What are you trying to do?
I’m hoping to try and see if it’s a FiveM issue because it seems to only happen on FiveM
What have you tried already to fix the issue?
I’ve tried updating my drivers and tried to optimise FiveM with GeForce experience but nothing works Error screenshot (if any):
What did you do to get this issue?
I don’t remember doing anything that would cause my pc or FiveM to do this.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
I get it on all the servers I join
Additional comments
if I can remember correctly it’s when I joined this new roleplay server I’m now in. It didn’t happen right away but it was after a while, I also have a clip I can attach to show what happens
Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.
Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.
To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.
Interesting, make sure to remove all graphics mods / “packs” if you’re using any first of all, and check the following - does your monitor come up with anything to indicate it’s lost visual feed when the black screen occurs (something like “Changing Input” or whatever depending on your model) or not?
I don’t have anything graphics wise just what came with the application, and nothing comes up it just goes black and then comes back on, no clue as to why it does it
Huh, find a clip software and try recording the blackscreen when it happens - I want to know if it comes up on a software-only recording (not with your phone) or not to see if it’s a hardware issue at all. ShadowPlay (via GeForce Experience) is a good option if you enable its Instant Replay feature, just press the relevant key after the blackscreen occurs and it’ll capture what happened
Yeah sure I’ll try that if it happens(which it probably will) I’ll drop it here and show you, but i don’t really know if it’s a hardware issue because on other games it works fine, well not before I had to download GeForce experience (because it was doing it to all my games) and optimise my games, but after that all my other games were fine it was just FiveM, also idk if it means anything but my gpu always drops to 0% I have the overlay up on the top right to show my gpu and cpu %
That is very strange, use DDU (google it) and reinstall fresh drivers for your GPU - download the package directly from the website, don’t use GeForce Experience or anything else; also try using another connection type for your monitor, or use a different cable.