fivem keeps crashing dxgi


Environment questions

GTA V version: 1.0.0.1
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Epic games
Windows version: Windows 10
Did you try to delete content_index.xml and try again? Yes
System specifications:
Device name DESKTOP-AICF490
Processor AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
Installed RAM 16.0 GB
Device ID DD61F625-2E92-4DFE-935D-B6D40B987CF0
Product ID 00326-11250-10002-AA300
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
GPU 2070 Super

CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2024_10_23_20_50_03.zip (161.0 KB)

logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:

GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:Processing: FiveM…

FiveM client folder screenshot:Processing: FiveM…
Processing: FiveM.app…

Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus? Yes

Important parts

What is the issue you’re having?
Keeps crashing when I restart and crashes when I launch it but it opens sometimes
What are you trying to do?
Fix the problem with dxgi
What have you tried already to fix the issue?
Verify game files and replaced dxgi folder with the updated one
Error screenshot (if any):
Processing: FiveM…
Processing: FiveM.app…
Uploading: image.png…

What did you do to get this issue?
Don’t know.
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
I only play on one server, Malibu Sunset RP


Additional comments

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