What is the issue you’re having?
FiveM crashing on startup - legitimacy.dll GetAccountID (0x1569c)
What have you tried already to fix the issue?
Hi,
I’m encountering a consistent crash every time I try to launch FiveM. The application shows “Starting FiveM – We’re getting there”, then immediately crashes with the following error: legitimacy.dll!GetAccountID (0x1569c) Botan::Decoding_Error.
Here’s a breakdown of what I’ve already tried:
- Fully uninstalled FiveM (including AppData\Local and AppData\Roaming folders)
- Deleted the contents of
%localappdata%\DigitalEntitlements
- Verified GTA V game files using the Rockstar Games Launcher
- Tried launching FiveM as administrator and using compatibility mode (Windows 8)
- Made sure the Rockstar Launcher is open and I’m logged in before launching FiveM
- I own the GTA V Legacy version via Rockstar (not Steam or Epic)
Crash signature sample: legitimacy.dll!GetAccountID (0x1569c) kernelbase.dll!RaiseException legitimacy.dll!AuthenticateDiscourse@legitimacy…
I’ve attached screenshots of the crash windows for reference.
I would really appreciate any help or suggestions to fix this issue.
Thank you
Windows version
Windows 10 Pro
System specifications
CPU: Intel(R) Core™ i5-9400 CPU @ 2.90GHz 2.90 GHz
RAM: 16.0 GB
That’s all I know. please help me
Antivirus software
I don’t no