FiveM crashing before fully starting

FiveM Client Support
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1

What is the issue you’re having?

[Window Title]
FiveM

[Main Instruction]
Exception, unhandled!

[Content]
An unhandled exception (of type std::system_error) caused FiveM to stop working. A crash report is being uploaded to the FiveM developers.
Stack trace:
KERNELBASE.dll!RaiseException (0x69)
VCRUNTIME140.dll!_CxxThrowException (0x8f) (throw.cpp:74)
legitimacy.dll!GetAccountID (0x40dd2)
legitimacy.dll!GetAccountID (0x40e5b)
legitimacy.dll!GetAccountID (0x444dd)
legitimacy.dll!GetAccountID (0x44342)
legitimacy.dll!GetAccountID (0x44139)

[V] See details [Save information] [Close]

[Expanded Information]
Crash signature: kernelbase.dll+3AF29
Report ID: si-30599f96d76a43659a82824e3d176761
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What have you tried already to fix the issue?

Reinstalling GTA5 and FiveM redownloading c++ redist x84 and x64

What server did you get this issue on?

none

Windows version

Windows 10

System specifications

Operating system
Microsoft Windows 10 Pro, Version 10.0.19045
Driver
Game Ready Driver - 576.80 - Tue Jun 17, 2025
CPU
AMD Ryzen 5 7500F 6-Core Processor
RAM 32.0 GB
Storage
SSD-931.5 GB

Antivirus software

Windows

Additional comments

I have seen a simillar issue in this forum, but no fix has been posted ( first time installing GTA5 and FiveM on this PC by the way )

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

Make sure neither FiveM, nor Rockstar Games Launcher is running.

  • Press Win + R, enter %localappdata%\DigitalEntitlements\ and click OK
  • Back up all the files in there, leave them in a separate directory.
  • Delete all the files inside of DigitalEntitlements.
  • Run Grand Theft Auto V once through the relevant launcher you used to install the game with.
  • Your FiveM client should now use your new identifiers, provided you actually have separate licenses.

You might also have to delete %appdata%\CitizenFX\ros_id.dat which is your Rockstar Social Club identifier.

4

Sadly did not work